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Name: Tarik Gahi

Title: Milling and Baking Technologist

Office: USW Middle Eastern, East and North African Region, Casablanca Office

Providing Service to: North Africa and the Middle East


2018 – Running a Bread test at Atlantic Flour Mills in Morocco using 50% SRW + 50% HRW flour.

U.S. Wheat Associates (USW) Milling and Baking Technologist Tarik Gahi has spent his entire career working with millers from around the world. But the first person to really make his career a passion was his mother.

“The main element on the breakfast, lunch, and dinner table in Morocco is bread. Growing up, my role at home was to follow my Mom’s instructions while helping her turn the wheat into bread. We would weigh 100 kilograms of the wheat stored in the roof, which was carefully hand cleaned, water washed, and spread under the day sun for two days to dry out,” said Gahi. “Then I would take it to a traditional flour mill – meters from our house – and pass on the message that Mom sent with me: ‘Please make the flour coarser and separated from the bran.’ Because if you didn’t ask for it, the worker at the mill would produce whole wheat flour, and my Mom didn’t want the additional job of separating the bran. Without being aware of it, she was a miller.”

(L) Tarik with his Dad in 1985; (R) Tarik with his Mom in 1987

Gahi grew up in Beni Mellal, a small city in Morocco at the base of Taseemit Mountain and near the plains of Tadla, a region known for its olive, wheat, and orange production. He and his two sisters were raised by their father, a philosophy teacher and later a school director, and mother, a homemaker. Growing up, Gahi’s favorite subject was math, so he pursued and received a bachelor’s degree in mathematics from Ibn Sinaa School in Beni Mellal, Morocco. When deciding what to pursue next, Gahi turned to his uncle, who had previously been the president of the first wheat importing group after the Moroccan wheat market liberalization in the late 1990s. His uncle introduced him to the Moroccan Milling Training Institute (IFIM) and shared with him something he would never forget.

He said, “Tarik, if you ask any Moroccan in the street why he wakes up every morning and goes to work, his answer is always going to be “for a piece of bread, son.” This means that wheat, flour, and bread are in our blood, and any business related to these three may lose at times but never dies.”

Following his uncle’s advice, Gahi studied milling engineering for two and a half years at IFIM, where he was introduced to USW, seeing its logo displayed throughout the school and meeting USW Regional Technical Director Peter Lloyd. After graduation, the top five students from the class, including Tarik, were offered a job in the United Arab Emirates (UAE) with Al-Ghurair, one of the largest milling companies in the Middle East.

“At Al-Ghurair, I learned to be patient and never underestimate the people around you, no matter their position,” said Gahi.

After six years with Al-Ghurair, Gahi worked as a mill operation manager at Seaboard West Africa Limited in Sierra Leone for two years, which challenged his managerial skills and taught him the importance of building relationships with customers. Next, Gahi returned to his home country and served as a chief miller at a milling company in Casablanca for three years before finally joining USW in 2015.

2019 – Visiting Bakhresa Group in Tanzania for a trade servicing activity. Beside Tarik (far left) is Peter Muni, current Bakhresa group technical vice president and Gahi’s past colleague from their time together at Al Ghurair Group in UAE.

An Ambassador for U.S. Wheat

The first wheat Gahi ever milled was U.S. hard red winter (HRW) donated by USW through the USDA Foreign Agricultural Service’s Quality Samples Program (QSP).

“That marked my professional life a lot. The USW logo was engraved in my mind from my time at IFIM,” said Gahi. “I learned the basics of milling in a school built by USW, and to come back and work with the man who helped train me (Peter Lloyd), was something special. To technically convince people to use a product (wheat) that is a beautiful story for me is a job I want to do for the rest of my life. My story is with U.S. wheat.”

As a Milling and Baking Technologist, Gahi is involved in the development, service, and expansion of technical service for U.S. wheat and wheat products. He conducts cake and cookie courses in USW’s Middle East and North Africa (MENA) region, inviting major regional soft wheat flour users to share with them the quality of U.S. soft wheat and demonstrate its functionality as an ingredient.

2019 – Touring the Bakhresa Mill in Zanzibar, Tanzania, and answering one of the chief miller’s questions about flour extraction and bran.

The MENA region is a wide geographic area comprised of widely differing milling and baking industries. From bakers in large cookie processing companies in Egypt to large flour mills in the UAE, North and West Africa, Gahi is equally at home carrying the message of what benefits U.S. wheat can provide customers.

“My job is to represent U.S. wheat growers in our region, and USW provides the necessary tools and conditions to help me pass on the farmer message to existing and potential customers,” said Gahi.

Through QSP, the same program that Gahi encountered in his first milling training, he now trains other young millers in processing U.S. wheat and helps introduce bakers and biscuit manufacturers to the right flour ingredient for their products.

“Tarik has a really good basic grounding in flour milling technology, upon which he has added layers of technical experience both overseas and in Morocco,” said Lloyd. “He has worked in both large and small mills, both new and older plants, and has furthermore added layers of mill management, quality control, and baking expertise to his basket of skills.”

Tarik Gahi explains variations in a QSP sample during a training at IFIM in 2018.

“Tarik is doing a great job providing technical support,” said a research and development regional manager with a large snack food company in Morocco. “He brings positive and great values to the baking industry through his regular visits and always supports us when needed. We have benefited from his bakery seminars and biscuit trainings.”

Gahi also spends time meeting with bakers and millers across the MENA region to get updates on each country’s market and help troubleshoot their technical problems. These meetings give him the opportunity to build stronger relationships among U.S. wheat customers and helps identify new needs and possible customers in each market.

“Gahi brings a lot of clarification and precious advice to cereals professionals along the supply chain by emphasizing the advantages of U.S. wheat compared to other origins and helps them adapt their practices to extract the most value. And he does that all in three languages,” said a supply chain manager with a grain agency in Algeria. “It is a great honor to work and collaborate with Tarik. His value is characterized by a great education, a great dedication to his work, and a developed professional sense, which all make him an excellent ambassador for U.S. wheat.”

Family

As his mentor, Peter Lloyd has watched Gahi interact with customers and how his unique blend of skills as a “people person” and his ability to communicate in English, Arabic, and French has positively impacted many cultures and markets.

“A major part of the job is the ability to communicate effectively across a very wide range of people, from millionaire industry giants to cleaners in a mill – and here Tarik once again excels,” said Lloyd. “He has an innate ability to communicate with people in our region, putting all at ease and, most importantly – listening effectively. He is just a great guy to work with.”

A USW technical manager trip to the USDA-ARS Soft Wheat Quality Laboratory in Ohio in 2016. Pictured (L to R) Peter Lloyd, USW; Marcelo Mitre, USW; Byung-Kee Baik, USDA-ARS; Brad Moffitt, Ohio Corn & Wheat; and Tarik Gahi, USW.

Lloyd is very proud that his student, colleague, and understudy has become a part of the legacy Lloyd will eventually leave behind.

“As the person who has helped introduce Tarik to U.S. Wheat Associates and perhaps worked more closely with him than anyone – I can say that the future of technical support into the MENA region and across Africa is in excellent hands with Tarik.”

For Gahi, who enjoys playing chess and cycling in his free time (though he says he is tired of being beaten every time he plays chess), family is his most important interest. He is a husband and a father of two small children, but family will always be also woven into his passion for his career.

Tarik and his son.

“Every time I think about my career history, I think about my Mom, Uncle, U.S. Wheat Associates, and Peter Lloyd. If I were asked to give U.S. Wheat Associates a new name, I would simply add the word “family” – U.S. Wheat Associates Family,” said Gahi. “Since I joined USW, I have felt like a member of a family. People care, people respect each other, and people do what it takes to make the family happy.”


By Amanda J. Spoo, USW Director of Communications

Editor’s Note: This is the fifth in a series of posts profiling U.S. Wheat Associates (USW) technical experts in flour milling and wheat foods production. USW Vice President of Global Technical Services Mark Fowler says technical support to overseas customers is an essential part of export market development for U.S. wheat. “Technical support adds differential value to the reliable supply of U.S. wheat,” Fowler says. “Our customers must constantly improve their products in an increasingly competitive environment. We can help them compete by demonstrating the advantages of using the right U.S. wheat class or blend of classes to produce the wide variety of wheat-based foods the world’s consumers demand.”

Header Photo Caption: Tarik Gahi (far left) with USW colleagues Mark Fowler, Ian Flagg and Peter Lloyd at the IAOM MEENA meeting in 2017.


Meet the other USW Technical Experts in this blog series:

 

Ting Liu – Opening Doors in a Naturally Winning Way
Shin Hak “David” Oh – Expertise Fermented in Korean Food Culture
Gerry Mendoza – Born to Teach and Share His Love for Baking
Marcelo Mitre – A Love of Food and Technology that Bakes in Value and Loyalty
Peter Lloyd – International Man of Milling
Ivan Goh – An Energetic Individual Born to the Food Industry
 Adrian Redondo – Inspired to Help by Hard Work and a Hero
Andrés Saturno – A Family Legacy of Milling Innovation
Wei-lin Chou – Finding Harmony in the Wheat Industry

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Name: Peter Lloyd

Title: Regional Technical Director

Office: USW Middle Eastern, East and North African Region, Casablanca Office

Providing Service to: North Africa and the Middle East


Peter Lloyd’s eyes lit up the moment he saw the MIAG pilot flour mill and baking lab at Mennel Milling‘s Fostoria, Ohio, plant.

Lloyd, who was with U.S. Wheat Associates (USW) colleagues gathering information on new U.S. wheat export opportunities, said: “there is no end to that plant’s potential in soft wheat product development.”

That is strong praise coming from someone who has designed, serviced, and visited more flour mills worldwide than he can count. Lloyd’s USW title of Regional Technical Director does not do justice to his global responsibilities. Based in USW’s office in Casablanca, Morocco, Lloyd travels the world to conduct technical support that helps prove the value of U.S. wheat in the customer’s mill.

“I believe the work I do and that my USW colleagues and consultants do brings the greatest value where it makes the most difference — on the bottom line profit for a supply chain manager, miller or baker,” Lloyd noted. “A clear knowledge of the customer’s business is also vitally important to opening the door to U.S. wheat farmers as valued suppliers.”

Peter Lloyd; Marcelo Mitre, Technical Specialist, USW/Mexico City; Dr. Byung-Kee Baik, Acting Research Leader, USDA-ARS, Wooster, Ohio; Brad Moffitt, Director of Market Development and Membership, Ohio Small Grains Marketing, Program; Tarik Gahi, Milling & Baking Technologist, USW/Casablanca. February 2016 at the USDA-ARS Soft Wheat Quality Laboratory, Wooster, Ohio.

A Storied Career

Just a thumbnail of Lloyd’s professional credentials would be enough to open that door, starting with his British father’s successful flour milling career that took him from Liverpool to Kenya, where Lloyd was born. Intrigued by his youthful visits to mills with his father, Lloyd decided to follow him into the business in 1977.

Milling engineering training and working with Henry Simon in the United Kingdom and South Africa built the foundation for Lloyd to become a mill manager in Botswana in his mid-20s. He returned to the UK with the Simon Group in an engineering sales position in 1986 that, along with his emerging knowledge of high technology applications, led to a job with the United Milling Systems division of the Carlsberg Research Center in Denmark. Lloyd eventually started his own consulting business that continued his work in Africa.

“Then, in 1991, I saw an advertisement in World Grain magazine for the post of Dean of the new Egyptian Milling School in Cairo from an organization called U.S. Wheat Associates,” Lloyd recalled.

Peter Lloyd, left, discusses soft red winter wheat variety development with Dr. Clay Sneller, Associate Professor, Dept. Horticulture and Crop Science, The Ohio State University, Tarik Gahi, USW/Casablanca and Dr. Byung-Kee Baik, Director, USDA-ARS Soft Wheat Quality Laboratory, Feb. 2016, Wooster, OH.

Per its agreement with its Egyptian business partners at the time, USW had management responsibilities for the school’s development and first two years of operation. Lloyd applied for and eventually earned the position where he directed construction and curriculum development — and discovered a love of teaching. Moreover, he was impressed by USW’s approach to export market development.

“Building trust is crucial, and I think USW’s biggest asset is not having sales objectives. We give advice based upon its merit only,” Lloyd observed. “From U.S. wheat farms to the school in Cairo, we were truly committed to forging a long-term partnership with overseas customers, offering technical assistance without a commercial profit motive.”

USW’s substantial funding for the school ended in 1994, and Lloyd moved on to a technical support position in Egypt with the Australian Wheat Board (AWB), which was, at the time, a fully governmental organization. After the organization was privatized, Lloyd said the drive to meet sales goals, and quarterly returns did not match his values. A return to consulting in the Middle East, including for USW, opened an opportunity to join the Wheat Marketing Center (WMC) in Portland, Ore., in 1996.

L-R: Nihal Habib, formerly with USW/Cairo; Peter Lloyd; Hoda Moawad, formerly with USW/Cairo; two Egyptian grain officials; Tarik Gahi, USW/Casablanca, at a USW Buyers Conference in Sharm El Sheikh, Egypt, 2013.

“Working with the director Bob Drynan (who had also worked for USW and the California Wheat Commission), wheat growers, the grain trade, and the researchers at USDA and Washington State University was one of the most enjoyable periods in my career,” Lloyd recalled. “Perhaps most significant in terms of my future work with USW was the interaction with Asian millers and bakers to learn about the product quality and diversity in their markets.”

An Invaluable Resource

After personal choices drew him back to the UK and consulting work in 1998, Lloyd answered another call from USW to help address some challenges at the new IFIM Milling School in Casablanca. That role grew into a longer-term opportunity to implement a Miller Outreach Program with the goal of building professional expertise and a greater understanding of U.S. wheat quality and value in North Africa and the Middle East through the IFIM school.

“That was very rewarding, but I recognized I needed to get reacquainted with the latest mill operations and moved to a technical milling position in Dubai for two years,” Lloyd said. “In 2005, I returned to USW to run the Tunisian Outreach Program and served in Tunis until 2009. During this time, we expanded the technical assistance role from Tunis to many of the other USW offices in Asia, the Middle East, and North Africa, as well as supporting the opening of new markets in Libya and Algeria at that time.”

Though much has changed in the last ten years, including his move to USW’s Casablanca, Morocco, office, Lloyd’s work with USW in North and South Asia, the Middle East, Africa, and occasionally Latin America and Europe in support of U.S. wheat export market development continues today.

Peter Lloyd providing technical support at a Colombian flour mill, October 2009.

“Our objective remains the success of the people we support,” he asserted. “Why? Because successful millers and bakers are most likely to buy what we have to offer: high-quality wheat from high-quality farmers to produce high-quality flour for high-quality products.”

The beneficiaries of his work agree.

“Peter Lloyd has been an invaluable resource for us for the better part of 10 years, giving advice ranging from mill cleanliness and fumigation to more complex topics like milling economics and flour customization,” said an executive with a large flour milling company in the Philippines. “We cannot thank him enough for all his help. He is a true encyclopedia of flour milling.”

A Chinese milling executive said Lloyd’s efforts helped his team better understand the processing characteristics of the individual classes of U.S. wheat.

Peter Lloyd, current President Vince Peterson, and customers at USW Middle Eastern Grain Buyers Conference, Sharm El Sheikh, Egypt, 2009.

“His constructive opinions on our production process have helped us be more efficient in milling U.S. wheat and helped improve the competitiveness of our flour products,” the executive concluded.

“USW is so lucky to have such a talented, charismatic individual like Peter on our staff,” said USW Regional Vice President Ian Flagg, who directs export market development activities in North Africa, the Middle East, and Europe. “Not only is Peter a great technical asset, he is completely committed to our mission to return value to the farmers we represent and their customers, and that is what he does all over the world.”

“I am doing exactly what I want to be doing at this point in my career with and for some of the nicest people on Earth,” Lloyd said. “Our customers welcome us to their offices, listen to what we have to say, and trust us. Then coming back months later and finding that we helped them improve their business is very rewarding. And the U.S. wheat farmers we work for represent values I hold in the highest esteem: honesty, integrity, human decency, hard work, a love of the land, and a deep respect for our Creator.”

He also remains very upbeat about the global wheat industry.

“End products are made from flour, not whole wheat kernels, so the growth of the milling and food processing industries are inextricably linked,” Lloyd noted. “As much as any foodstuff, wheat-based products have a prominent place in shopping baskets in every country of the world, and for every income group for the foreseeable future — and there are more and more shoppers every day.”

Peter Lloyd visits Mennel Milling, Fostoria, Ohio, Feb. 2016

Peter Lloyd visits Mennel Milling, Fostoria, Ohio, Feb. 2016


By Steve Mercer, USW Vice President of Communications

Editor’s Note: This is the second in a series of posts profiling U.S. Wheat Associates (USW) technical experts in flour milling and wheat foods production. USW Vice President of Global Technical Services Mark Fowler says technical support to overseas customers is an essential part of export market development for U.S. wheat. “Technical support adds differential value to the reliable supply of U.S. wheat,” Fowler says. “Our customers must constantly improve their products in an increasingly competitive environment. We can help them compete by demonstrating the advantages of using the right U.S. wheat class or blend of classes to produce the wide variety of wheat-based foods the world’s consumers demand.”

Header Photo Caption: Peter Lloyd’s presentation at the 2015 USW Crop Quality Seminar, Cairo, Egypt


Meet the other USW Technical Experts in this blog series:

 

Ting Liu – Opening Doors in a Naturally Winning Way
Shin Hak “David” Oh – Expertise Fermented in Korean Food Culture
Tarik Gahi – ‘For a Piece of Bread, Son’
Gerry Mendoza – Born to Teach and Share His Love for Baking
Marcelo Mitre – A Love of Food and Technology that Bakes in Value and Loyalty
Ivan Goh – An Energetic Individual Born to the Food Industry
 Adrian Redondo – Inspired to Help by Hard Work and a Hero
Andrés Saturno – A Family Legacy of Milling Innovation
Wei-lin Chou – Finding Harmony in the Wheat Industry