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U.S. Wheat Associates (USW) has published its 2023 Crop Quality Report, which includes grade, flour and baking data for all six U.S. wheat classes. The report compiles comprehensive data from the analysis of hundreds of samples conducted during and after harvest by our partner organizations and laboratories. The report provides essential, objective information to help buyers get the wheat they need at the best value possible.

In this short video, USW Vice President of Programs Erica Oakley talks about the 2023 report, while Director of Programs Catherine Miller discusses the USW Crop Quality Seminars scheduled around the world in coming weeks . . .

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By Catherine Miller, USW Programs Coordinator

With the COVID-19 pandemic still lingering in 2021, U.S. Wheat Associates (USW) continued to provide reliable, high-quality service to customers worldwide via virtual programming. The pandemic’s start quickly brought challenges that no industry in modern history had experienced on such an immediate, global scale. However, USW quickly pivoted and adapted its programs. That experience and valued feedback we received better prepared USW to improve and expand virtual programs in 2021.

USW conducted more than 315 virtual programs in 2021 and reached over 13,000 participants. This increased from 296 virtual programs and 11,000 participants in 2020, even as some regions slowly began implementing in-person activities again this year. The chart below showcases a breakdown of the types of USW programs and compares virtual participant reach in 2020 and 2021 to pre-pandemic, in-person participant numbers in 2019.

Estimated number of participants in USW programs 2019-2021

“Marketing year (MY) 2021/22 combined ending stocks of major wheat exporters are projected to reach their lowest level in more than ten years. This tighter supply outlook among exporters pushed wheat prices to historically high levels, and adverse global weather

Mike Spier

Mike Spier, USW Vice President of Overseas Operations

conditions intensified market volatility,” said USW Vice President of Overseas Operations Mike Spier. “In 2021, USW overseas staff rose to the challenge and increased the number of customers reached through crop and market updates by more than 1,000 participants compared to similar programs in 2020. This increased frequency in virtual programs and timely market information kept buyers around the world informed of the latest wheat price, production and quality trends, helping them navigate tighter supplies, price volatility and challenges brought on by the pandemic.”

In 2021, USW hosted a new monthly webinar series, “Creating Value for U.S. Wheat,” hosted by Mark Fowler, USW Vice President of Global and Technical Services. With assistance from Catherine Miller, USW Programs Coordinator, the seven-part series featured technical topics and current market trends such as solvent retention capacity (SRC), flour blending, flour particle size impact, stream selection and more. Webinar speakers included USW’s in-house technical staff, including Fowler, Roy Chung, Ivan Goh, Tarik Gahi, Peter Lloyd and Andrés Saturno. The monthly webinars ran from April to October and reached more than 1,840 participants.

Another highlight from USW’s 2021 virtual programming was the first-ever “School of Wheat Quality Course.” USW collaborated with Dr. Senay Simsek, Purdue University, and Brian Sorenson, Northern Crops Institute (NCI), who designed and executed two intensive 6-week virtual sessions for customers in South and Southeast Asia. Participants took a deep dive into the various steps of wheat quality testing from field to table through live-streamed lectures and demonstrations. Benchmark exams were conducted throughout the 6-week course and were a requirement for graduation—a helpful tool to ensure participants stayed engaged.

“These courses provided foundational instruction on testing wheat and flour quality. Training mill staff how to accurately measure quality parameters and compare attributes offered by different types of wheat helps illustrate the superior quality of U.S. wheat classes,” said USW Regional Vice President for South Asia Joe Sowers. “Courses like this are a win-win for USW and our stakeholders. They facilitate the success of collaborating millers while proving the value proposition of using U.S. wheat.”

For the U.S. wheat industry and its overseas customers, who share historically long connections, meeting together in person here and abroad has always been paramount to its successful relationships. While the value of face-to-face activities is irreplaceable, the unique opportunity to increase USW’s reach to customers has become a silver lining to the challenges brought on by the pandemic. Going forward, USW sees the value in leveraging a mix of in-person and virtual programming to best serve its customers.

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In 2020, the COVID-19 pandemic quickly brought on challenges that no industry in modern history had experienced on such an immediate, global scale. For the U.S. wheat industry and its overseas customers, who share a long history of connection, meeting face-to-face and connecting personally has always been paramount to its successful relationships. When that was no longer possible, U.S. Wheat Associates (USW) quickly pivoted and adapted to virtual programs to maintain its ties with customers and reassure them that the U.S. wheat store remained open.

In 2020, USW conducted over 296 virtual programs from March to December, which is approximately one virtual program per day since its staff and customers started experiencing office closures and event cancellations due to COVID-19. These programs reached over 11,000 people, more than double the number of individuals reached in same time span in 2019.

“According to our trade contacts, U.S. Wheat Associates has been an emerging leader in providing virtual programming,” said Mike Spier, USW vice president of overseas operations. “We reached a lot of people because our customers were also working from home and online platforms allowed them to expand these opportunities throughout their companies.”

2019 vs 2020 estimated program participants show impact of virtual programs

USW’s 2020 virtual programming included its annual crop quality seminars. In a typical year, as the organization’s largest program, USW sends teams of staff, U.S. wheat farmers, state wheat commission staff and other industry experts to host 20-plus regional, local in-person seminars. Instead, this year USW videotaped 17 original presentations, each translated into as many as nine languages, and provided the videos to overseas offices to share with customers through email marketing campaigns and live webinars.

“The biggest takeaway from conducting webinars is the range and number of participants we’ve been able to reach through virtual programs. For example, we saw several participants that may be junior staff that doesn’t always get the opportunity to participate in courses or trade delegations that are usually reserved for senior staff,” said Chad Weigand, regional vice president, USW Cape Town Office. “We’ve been able to include many more people in webinars than we could if we had held the activities in person. A group traveling for a trade delegation or course typically needs to be capped at around 10 participants because of logistics and expenses. Our virtual Kansas trade delegation had over 40 participants that logged on from multiple countries throughout the region.”

USW staff also saw that the webinar format provided some anonymity that allowed participants to be more open about questions and challenges they were experiencing.

One USW technical consultant shared, “What was most noticeable was that the level of interactions with the presenters was higher than typically seen during trainings…and, without exception, the webinars ran over the allocated time due to follow up questions from the delegates.”

Looking ahead, USW will continue to stay in close contact with its customers and monitor the possibility of travel and in-person meetings on a case-by-case basis, while continuing to adapt and embrace virtual meeting opportunities.

“There are elements of meeting face-to-face with our customers and stakeholders that will always be invaluable for our industry, but the silver lining of 2020 for U.S. Wheat Associates, was that we were able to reach a larger audience,” said Spier. “Moving forward, as the world opens up, we will embrace both in-person and virtual opportunities to connect.”

By Amanda J. Spoo, USW Director of Communications; and Catherine Miller, USW Program and Planning Coordinator

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By Catherine Miller, USW Program and Planning Coordinator

One of the most important types of activities U.S. Wheat Associates (USW) overseas representatives conduct is trade service. In other words, they help their customers understand how to get the most value as possible from their U.S. wheat purchases. A crucial part of trade service is giving many of those customers the chance to experience the U.S. wheat supply system first hand.

Each year, USW brings several delegations of international wheat buyers and end-product processors to the United States. These trade delegations help forge a direct connection for customers with farmers, state wheat leaders and industry organizations. In many ways, these visits represent the legacy of commitment from farmers, state wheat commissions, USDA’s Foreign Agricultural Service of USDA and USW to demonstrate the dependability of the people who produce and handle the reliable supply of U.S. wheat.

In 2019, the number of USW hosted trade delegates doubled from the previous year, with a total of 18 delegations. Almost 100 customers from around the world visited 14 states.

One delegation from Brazil, for example, was the first trade team from South America to focus exclusively on the technical staff from major mills. The participants were chosen because they have significant input on buying decisions and wheat classes used by their respective mills. They visited farmers and industry representatives in Ohio and Kansas, reflecting their interest in soft red winter (SRW) and hard red winter (HRW). The photo at the top of this page was taken as the delegation visited the Stover Farm in Shelby, Ohio. The timing of the delegation in June was ideal because in March, Brazil’s government had announced it would work toward opening a tariff rate quota to allow a significant volume of wheat to be imported from outside the South American Mercosur trade agreement.

U.S. wheat farmers benefit directly from USW helping customers around the world succeed in growing the profitability and consumer appeal of their flour and wheat foods products. That starts with activities like trade delegations demonstrating that, despite obvious differences, the people who grow, move and sell U.S. wheat share values of growth, hard work and family with the people who import, mill and process it.